Call Center Basic
ZOOMTEL Platform next generation contact center software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.
Smart Dialer
Intelligent Routing
On-Screen Caller Info
Call Center Enterprise
We offer powerful, robust, flexible, and easy to use solution designed for automation and efficient management of call centers, allowing real-time collaboration and improving productivity between agents and supervisors. We offer call center solutions in Cameroon, designed to manage inbound and outbound call campaigns. Our solutions are flexible and cost-effective, includes all required components for the businesses in Douala that aim at establishing a more effective communication with their customers and increase the customer satisfaction.
Inbound call centers
Contact Center Solutions
Multiple dialing options
Flexibility to integrate with other platforms (CRMs).
Outbound Call Center
Call Center solution for Ecommerce & Retail
Cloud & On-Premises Installation
Highly customized Platform
